Welcome to Victory Shop at www.targetarrow.com. These Terms and Conditions govern your use of our website and purchases of our precision archery equipment. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and products are available to customers worldwide, excluding Asia and certain remote regions. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property

All content on this website, including product descriptions, images, and logos, are the property of Victory Shop and protected by intellectual property laws. Unauthorized use is prohibited.

User Responsibility: You agree not to reproduce, duplicate, copy, or resell any portion of our website or products without express written permission.

2. Products and Services

2.1 Product Descriptions

We specialize in high-quality archery equipment including:

  • Compound bows and accessories
  • Arrow rests and plungers
  • Bow cases and covers
  • Bowfishing equipment
  • Hunting and target arrows
  • Crossbows and accessories

We strive for accuracy in product descriptions but cannot guarantee all specifications are error-free.

2.2 Product Limitations

Certain items have special handling requirements:

  • Fletched arrows cannot be returned after test firing
  • Custom-configured compound bow packages are non-returnable
  • Bowfishing rests exposed to water cannot be returned

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You will receive an order confirmation email upon successful placement.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

User Responsibility: You warrant that all payment information provided is accurate and that you are authorized to use the payment method.

3.3 Pricing and Taxes

All prices are in USD. International customers may be subject to customs fees and import taxes which are the customer’s responsibility.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  1. Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
  2. Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)

4.2 Delivery Times

Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

User Responsibility: You must provide accurate shipping information. Additional fees for address corrections or reshipments will be your responsibility.

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return policy from delivery date. Items must be:

  • In original, unused condition
  • With all tags and packaging
  • Accompanied by original proof of purchase

5.2 Return Process

  1. Email [email protected] with your order number and reason for return
  2. Wait for our RMA authorization (within 48 hours)
  3. Package items securely in original packaging
  4. Ship to: Victory Shop Returns, 4780 Ingram Road, San Francisco, CA 94102 USA

Note: Customer pays return shipping. We recommend shipping insurance for high-value items.

5.3 Refunds

Refunds will be processed within 3-5 business days after we receive your return, issued to the original payment method. Original shipping fees are non-refundable except in cases of our error.

6. Limitation of Liability

Victory Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Damages from improper use of archery equipment
  • Transportation damages (claims must be filed with carrier)
  • Product performance under conditions not specified in product documentation

7. General Provisions

7.1 Governing Law

These terms shall be governed by the laws of California, USA.

7.2 Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the site constitutes acceptance of changes.

7.3 Contact Information

For any questions regarding these terms, please contact us at:

Victory Shop
4780 Ingram Road
San Francisco, CA 94102 USA
Email: [email protected]

At Victory Shop, we value your trust and are committed to providing precision archery equipment with exceptional service. These terms are designed to create a transparent and fair relationship between us and our valued customers.